It is completely normal that doggie parents worry about their fur babies! Some doggies are nervous their first time on the bus, but once they get to play, they relax and enjoy themselves. In rare cases, we have had dogs afraid to leave their parents and get on the bus. Those same doggies now run excitedly to the bus!
We recognize, however, that some doggies may not enjoy themselves. Although this is rare, it can happen. We never want doggies to come if they don't relax after one or 2 ride n'plays. We always communicate honestly and openly to owners about how their doggie is doing. If your dog is clearly not having fun or is overly fearful, we will tell owners that we don't think this is a fit for them.